Our Staff

Michael joined the CLASS staff in 1997. He received a BA in French and Music from Furman University, an MEd in Higher Education Administration from the University of South Carolina, and a PhD in Higher Education Administration from the University of North Carolina at Greensboro.

In addition to directing and supervising the general operations of CLASS, Michael provides leadership and vision in the areas of academic support, disability services, and student success for the entire WFU community. Through both individual coaching and classroom teaching, Michael helps students create an awareness of their individual strengths, characteristics, and areas of growth as it relates to learning, academic performance, and success in college. His research interests include college student athletes and academic motivation. He enjoys reading, running, music, and spending time with his wife and sons.

Jackie joined the CLASS staff in 2016, though has previously taught courses in both psychology and education at Wake Forest University since 2008. Jackie earned her BA in Psychology from the College of William & Mary and earned both her MA and PhD in Clinical Psychology from the University of Virginia. She completed doctoral internship training at the Salisbury VA Medical Center and is licensed to practice psychology in the state of North Carolina. Jackie’s clinical area of expertise is in assessment, and her research interests are in personality disorders and attention disorders.

In her work at CLASS, Jackie provides both academic coaching and disability documentation review for students. Special interests include psychoeducational assessment and test anxiety strategies, and Jackie is the primary liaison for law school students in the CLASS office. Outside of work, she enjoys spending time with her family and baking tasty treats to bring into the office.

Ashley joined the CLASS staff in 2019. She was a first generation college student and received her undergraduate degree in Psychology from Appalachian State University and her MA and PhD in School Psychology from the University of South Carolina. She is a Licensed Psychologist in the State of North Carolina and a Nationally Certified School Psychologist by the National Association of School Psychologists. In CLASS, Ashley provides disability management counseling and academic coaching to WFU students and coordinates our Faculty Advisory Board. 

Outside of work, Ashley enjoys spending time with her husband and two sons, watching British dramas on PBS, earning stamps in her National Parks Passport book, and planning her next trip to Disney World!

Suzanne joined the CLASS staff in early 2018. She received her BS in Psychology from Presbyterian College and spent several years working with children and adults with Autism Spectrum Disorder before joining the field of higher education in 2012. While Suzanne serves students across all programs at Wake Forest, she is the primary contact for students within the School of Medicine.

In her spare time, Suzanne enjoys spending time with her family (which includes the cutest little boy in the entire world), really fun friends, and their rescue pit/heeler mix Tommy Boy.

Margot joined CLASS staff in September 2024. She received a BS in Biology and Spanish from Bucknell University. After college, she performed colon cancer research at Case Western Reserve University. She then spent several years working in D.C. as a practice support project coordinator with the law firm of Jones Day before moving with her family to Winston-Salem. At CLASS, Margot is a proctor with the Testing Center.

Outside of work, Margot enjoys spending time with her family and friends, cooking, and playing tennis and mahjong.

Laura  joined the CLASS staff in 2018 after working with the WFU Writing Center. She received her BA in Journalism and Political Science from Ohio State University and her MA in College Student Personnel from Bowling Green State University. She spent several years working in residence life at the University of Missouri before moving to Winston-Salem. 

In CLASS, Laura serves as the student engagement specialist and is responsible for the daily operation and supervision of the peer tutoring program, as well as other student engagement opportunities in CLASS. Laura is also an academic coach, and she loves working with students to help them become more confident and effective learners.

Outside of work, she enjoys being with her husband and two kiddos, spending time outside in the garden, cross stitching, and reading multiple books at the same time.

Davita joined the CLASS staff in 2021. Davita completed her BSc with Honours in Mathematics & Statistics and English at Acadia University and her MA in English at McGill University, where she developed an appreciation for peer academic support as a TA and a writing tutor. The CLASS office’s resident Canadian, Davita moved to Winston Salem in 2018 to complete her MDiv at Wake Forest University. 

As the Alternative Media Specialist, Davita coordinates text in alternative format and assistive technology for students with disabilities to ensure their access to the full academic experience at Wake and collaborates with partners across campus to promote technology accessibility. Outside of the office, Davita enjoys taking care of her ever-growing houseplant collection, befriending every dog she meets, and reading widely.

Justin-Ray joined the CLASS staff in 2024. He has both a BA and a BS from Bluefield University and earned his MDiv from Wake Forest University in 2017. Most recently, he earned graduate certificates in Women’s and Gender Studies and University Teaching while completing his Master of Social Work at West Virginia University. He is also an alum of the Leadership Education in Neurodevelopmental and Related Disabilities (LEND) Program of the Association of University Centers on Disabilities (AUCD).

As a neurodivergent, first generation college student, Justin-Ray’s research, training, and service interests center on intersectionality with current points of focus on disability (specifically neurodivergence) and equity in higher education. Beyond academia, Justin-Ray enjoys being outside with his two dogs (Zari Imzadi and Oliver Queen), playing modern board games, camping, and facilitating high adventure activities.

Pat joined the CLASS staff in 2023. She studied psychology and pedagogy at the University of Bordeaux in France. After 9 years of teaching in France, she moved to NC and taught Spanish at the elementary level, 4th and 3rd grade, ELA and Social Studies at the middle school level, lead a STEM lab and finally finished her career as a high school French teacher. During that time, she also earned her Master’s in Instructional Technology at Appalachian State University. Now retired, she is enjoying part-time jobs, including being a proctor with the CLASS program.

She is married to Benny and has two grown children, Thomas, and Lena who graduated from WFU in 2019. She enjoys doing Hot Yoga (She earned her yoga teacher certification last year), walking with her husband, reading, listening to podcasts, cooking, going out and enjoying every minute of life.

Caitlyn joined the CLASS staff early in 2026 and is thrilled to be part of a community that supports students in reaching their full potential. She earned her BA in Communication from Westfield State University, her MEd from Merrimack College, and her MA in Professional Communication from the University of Tampa.

Before moving to Winston-Salem, Caitlyn worked in residence life at the University of Missouri-Columbia and the University of Tampa. In Tampa, she spent one year in residence life and four years in case management.

In CLASS, Caitlyn serves as an academic coach and assists with outreach initiatives for the office. She especially enjoys working one-on-one with students, building meaningful connections, and partnering with them to achieve their academic goals. Getting to know each student as an individual is one of the most rewarding parts of her work.

Outside of the office, Caitlyn enjoys spending time with her partner, Tanner, and her sweet Goldendoodle, Bentley (who you might even spot in the office!). She loves staying active through long walks, reformer pilates, and yoga classes.

Ann joined CLASS staff in August 2022.  She received a BA in Mathematics from St. Mary’s College, Notre Dame, IN. She spent several years working as a project manager for a mutual fund company in Chicago before moving with her family to Winston-Salem.  She joined Wake in July of 2015 as a Medical Assistant at Deacon Health (formally known as the Student Health Service).  In 2016 she joined Campus Life Finance and Operations as the Student Health Insurance Administrator.  At CLASS Ann is the Testing Center Coordinator and is looking forward to working closely with students and faculty with testing accommodations in the pilot Testing Center.

Outside of work, she enjoys spending time with her family and friends, hiking in the mountains, and taking long walks with friends. Ann and her husband have 3 children and love cheering for the Deacs!